What Has Caused My Google Reviews To Disappear And How Do I Get Them Back?
Are the reviews you have on Google disappearing? Here is what you should do:
One of the most frustrating aspects of managing a Google My Business listing is when your reviews suddenly disappear. This can be highly upsetting if you’ve spent time and work creating a solid basis of reviews only to see them vanish into thin air.
What Caused Your Google Reviews to Disappear and How Can You Recover Them Back?
There are several possible reasons why Google reviews disappear. First, Google could have removed them due to a policy infringement. This is most likely to occur if you have been soliciting customer reviews or if your reviews are discovered to be fake, leading to review removal by Google.
Another possibility is that the person who posted the review has deactivated their Google account. This is beyond your control, but it can still be frustrating.
Lastly, there could have been an issue with how the review was submitted. For example, if a customer leaves an icon on your listing but no star rating, the review may not appear right away.
If you’re trying to figure out why your Google reviews disappeared, you should contact Google directly. They should be able to explain why the reviews were removed and whether you can get them restored.
How To Find Removed Google Reviews
There are several ways to view removed Google reviews.
Using Google My Business Application
The first option is to use Google’s My Business app. To do this, launch the app and choose your business. Then, click the “Reviews” option. Here you will find all of your business’s reviews, both positive and negative. If you come across a deleted review, it will read, “This review has been removed.”
Using Google Maps Application
Another option for viewing removed Google reviews is by using the Google Maps app. To do this, use the app and search for your business’s name. Then, choose the “Reviews” option. Here you will find all of your business’s reviews, both good and bad. As with the My Business Application, if you encounter a deleted review, it will read, “This review has been removed.”
Using Google Search Console
The last option for reviewing removed Google reviews is to use the Google Search Console to investigate missing reviews. To do so, go to Search Console and log in using your Google account. Then, navigate to the “Search Traffic” page and choose “Reviews.” Here you will find all of the business’s reviews, both positive and negative. If you encounter a removed review, it will read, “This review has been removed.”
If you want to access more than just removed reviews, consider using a third-party service such as ReviewTrackers or BrightLocal. These services track online reviews for businesses and can provide you with insights into what customers are saying about them online.
Why No One Else Can See My Google Reviews Except Me
There could be several reasons why only you can see your Google review. The review may still be in the moderation process, which means Google is reviewing it to ensure it follows its content guidelines. It’s also possible that the review was published but only visible to you since you’re signed in to your Google account.
If you are not logged in, please log in and see if the review shows. If it happens, the review will most likely be available exclusively to those who are logged into their Google accounts. Finally, it’s possible that Google removed the review because it violated their standards. If this is the case, there is nothing you can do to get the review back online. If you don’t understand why your review isn’t available to others, you may contact Google directly for further information.
Why Aren’t Google Reviews For Businesses Showing Up?
Google business profile reviews were removed for certain users when the business changed its business review policies. To be eligible for business reviews, businesses must have a physical location according to the new regulation. This change resulted in the loss of evaluations for several businesses that did not have physical offices.
If you’re a business owner who has lost Google Business profile reviews, there are a few things you can do. First, try contacting Google and asking them to restore your reviews. This may or may not work, but it’s worth a shot.
You may also ask your customers to leave reviews on other sites, such as Yelp or Facebook. Finally, you can set up a customer review system on your website. This will need some effort, but it is an excellent approach to increase customer trust and loyalty.
If you’ve been managing your Google My Business (GMB) listing but haven’t seen any reviews show up, don’t worry. Reviews on your listing may take some time to appear.
Here Are Some Things to Keep In Mind
- To leave a review, you must first have a Gmail business account.
- You must be logged into your Gmail account when you leave a review.
- Business reviews are monitored by Google and may not be displayed immediately.
If it’s been more than a week since someone posted a great review on your GMB listing and you still haven’t seen it, there could be an issue with the review itself. The reviewer may have used unacceptable language in their review, or the review may have been marked as spam.
If you believe there is a problem with a very positive review, you can submit it to Google for further investigation.
Here Are Ten Reasons Your Google Reviews May Not Be displaying
#1. The reviewer did not leave a star rating.
#2. The reviewer left a one-star review.
#3. The review seems to be spam.
#4. Google has not yet approved the review.
#5. The reviewer didn’t have a Gmail account.
#6. The reviewer was not logged into their Gmail business account when they left the review.
#7. The review violates Google’s standards.
#8. You have multiple GMB listings and the review was left on the wrong listing.
#9. You claimed your listing after the review was posted.
#10. There is a problem with your GMB account.
If you are still not getting reviews on your GMB listing, please contact Google support for assistance.
Google Profile Reviews Disappeared Due To Fake Reviews
If you’re wondering why your Google business reviews disappeared, it’s most likely because Google may have removed them due to suspected false reviews. This can occur if too many new reviews are uploaded from the same IP address, or if the reviews appear to be from bots rather than real people.
Google Reviews Disappeared Due to Embedded Links
If you’re reading this, you’ve probably realised your Google reviews have disappeared. This is because Google has removed all embedded reviews from websites, where the majority of people had them.
So, how does this affect business owners? First of all, keep calm. Your business is still operational and customers can search for and locate it on Google. The only difference is that they won’t be able to see any new reviews unless they click on your Google listing.
The change may not be permanent; Google has been known to make revisions like this and then reverse them later. But for now, it appears that this is the new normal. So, what can you do to keep your business looking nice to potential customers?
Here Are Some Recommendations
- Ensure that your Google listing is up to date and correct. This contains your business hours, address, phone number, website, and any other information that customers may be interested in.
- Encourage customers to write reviews on other sites, such as Yelp, Facebook, and TripAdvisor. These reviews will be displayed, even if the missing Google reviews are not.
- Respond to any bad reviews you may have. This demonstrates to potential customers that you are paying attention and care about their experience.
- Finally, monitor your Google listing and be prepared to adjust if anything changes. Google is always evolving, so keeping up with the latest updates is important.
These are just a few recommendations to help you manage Google’s recent changes. Remember that your business is still there; you may just have to work a little harder to promote it.
Google Business Profile Reviews Have Disappeared Because Your Business is Newly Listed on Google Maps
It may take some time for your first review to show up if you recently created or verified your Google My Business listing. You may get the following message in the meantime: “Be the first to review this business!”
If you receive this notification despite previous ratings, it may indicate that your business is recently listed on Google Maps. When this happens, your reviews may not be available to everyone until your listing has been verified.
If you have been patiently awaiting your reviews to appear for more than a week and your listing has been verified, consider the following steps:
- Check your email for a Google My Business listing. You may have received an email from Google asking you to verify your business. If you did not receive this email, please check your spam or promotions folders.
- Encourage your customers to leave new reviews using different methods such as Yelp or Facebook.
- Consider adding new images or updated business information to your listing.
- If you are still unable to read your reviews, please contact Google My Business support.
Google’s Review Guidelines
Google’s review guidelines protect both businesses and customers from fraud or misleading reviews. Please ensure that your review is honest and objective. Reviews that violate our policies may be removed.
Some examples of deleted reviews which violate our policy are:
- Reviews with wrong or misleading information
- Reviews with inappropriate content or mentioning endangered animal products.
- Reviews that are biased or lacking neutrality.
- Promotional or a product-driven reviews
If you notice a review that violates our guidelines, please flag it so that the moderators can take action. Thank you for helping to keep Google Reviews useful and trustworthy!
Is Google Able to Detect Fake Reviews?
Yes, Google can recognise fake reviews. Google uses a variety of signals to highlight correct, high-quality material while pushing down low-quality content. This involves considering the amount of new reviews, the reviewer’s history, and if other reviewers recommend the reviewer. Learn more about Google’s battle against fake reviews.
How Can You Keep Your Business From Losing Valuable Online Reviews?
You can take a few steps to guarantee that your own business does not lose any valuable and well-earned reviews.
First, keep track of your online reputation. This involves tracking what customers are saying about your business online. You can accomplish this by creating Google Alerts for your company’s name and associated key terms. This email will be delivered whenever someone mentions your business location or key terms linked to it online.
Second, encourage customers to write reviews. You can either ask them directly or include links to review sites on your website or social media accounts.
Third, you can respond positively to negative feedback. This shows to potential customers that you value your online reputation and are eager to handle any problems they may have.
Following these tips can assist in ensuring your business does not lose any important internet reviews.
How Do I Get Google Reviews For My Business?
There are several methods to get Google reviews for your business:
- You may ask that customers post reviews for you. This can be done in person, or you may send an email or postcard to your customers requesting a review.
- Include a link on your website or in your email signature that directs customers to your Google Business profile page where they may leave a review.
- You can provide a reward for customers to leave a review, such as a discount or gift.
These methods are helpful, but you should go above and beyond by using a review management system.
FAQ’s
Why Are Some Google Reviews Posted And Then Removed?
It is not unusual for Google reviews to disappear. This can happen when a reviewer does not follow Google’s standards, or when there is a technical issue. Samples are listed below.
- The review fails to comply with the guidelines set forth by Google.
- The review is either spam or fake.
- The review includes vulgar or harsh language.
- The review is very long.
- The review endorses a product or service.
- There was a technical glitch.
- The review was claimed by the business.
How Can I Get More Google Reviews?
You may do a few things to encourage more customers to write reviews on your Google My Business page.
- First, make sure you’ve filled out all of the information on your GMB page, including the hours, website, phone number, and description.
- Next, make regular updates at least once a week to your GMB page, including photographs, promotions, and events that may tempt customers to submit a review.
- Finally, when customers have made a purchase, send them a follow-up email or text message asking them to post a review on your Google My Business page.
- Another easy option to generate organic reviews is to use Review Cards UK.
How Can I Get a Google Review Removed?
You can flag a review and remove it if you own the business profile. Sign into Google My Business and choose the place where you wish to remove the review. Find the review you want to delete, click More, and then Flag as inappropriate.
If you are not a business owner, you cannot remove the review. However, you can flag it. To do this, locate the review you want to remove, click More, and then Flag as inappropriate.
Notify us if you notice a review that violates our content policies. You may also report spam reviews and fake business profiles.
How Can I Leave an Anonymous Google Review?
To post an anonymous review on Google, you must first create a Gmail account. After you’ve created your account, log in to Google and navigate to the business page you want to review. Choose your star rating by clicking the “Write a Review” button. After you’ve written your review, click “Post.” Your review will now be considered anonymous.
What Does It Mean to Have Negative Google Reviews?
Negative Google reviews are harsh critiques of a business, product, or service. They may be written by customers. Negative reviews may damage the image of a business and make it more difficult for new customers to find them online.
There are a few things businesses may take to address negative feedback. They can respond to the review and attempt to resolve the problem with the customer. They may also encourage delighted customers to provide positive feedback to balance out the negative ones. Finally, they can use reputation management services to monitor their online reputation and make positive feedback stand out more than negative ones.
Why Did My Google Review Disappear After Being Edited?
Don’t be worried if your review disappeared after editing! Google reviews may require up to 24 hours to appear after being revised. Just come back after a day, and your revised review will appear.
